Welcome to e-serve




Account availability
Mon-Fri 03:30-22:00
Saturday 03:30-18:00
Sunday 10:00-20:00
(UK time)

Welcome to e-serve

Due to essential maintenance, this site will be unavailable from 6pm on Thursday 10 March to Wednesday 16 March. It is expected to be available again at 8:00am on Thursday 17th March. We apologise for any inconvenience.

Our website for the seamless management of your Corporate Pension

e-serve gives you quick and easy access to your company scheme and provides useful tools and information to help you effectively manage it. By logging in you agree to be bound by the terms of use. You will need Adobe Reader to print illustrations, applications and fund information.

Auto-enrolment - it's time to act

You may have received a letter, either from the Pensions Regulator or Friends Life, about your auto-enrolment duties. If you haven’t reached your staging date and your duties begin in 2016, you need to take action now to ensure you can fulfil your obligations in time.

If you haven’t staged yet, visit our auto-enrolment website and complete our online form to let us know your plans – this should take less than a minute. If you want to use your Friends Life scheme for auto-enrolment, it is important you complete this form at the earliest opportunity


New member literature - we regularly update our literature to take account of various changes and we are also updating it to reflect the new Friends Life brand. As a result your current literature may be out of date. To obtain a new supply please email NGPQuotes@friendslife.co.uk or speak to your usual contact.

Regular News and Information

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Contracting out webcast  Changes to contracting out from 6 April 2012
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Pensions & retirement planning  For information on pensions & retirement planning

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