Welcome to e-serve




Account availability
Mon-Fri 03:30-22:00
Saturday 03:30-18:00
Sunday 10:00-20:00
(UK time)

Workplace Focus

Welcome to e-serve

Our website for the seamless management of your Corporate Pension

e-serve gives you quick and easy access to your company scheme and provides useful tools and information to help you effectively manage it. By logging in you agree to be bound by the terms of use. You will need Adobe Reader to print illustrations, applications and fund information.

If you are not yet registered, but interested in our corporate pension online services, please contact your local Friends Life office for further information.

If you are experiencing difficulties logging in to the site, please call 0845 6029221.

We have identified that some website users have been facing compatibility issues with their internet browsers.  If this affects you, and you are having difficulty in submitting your contributions, please call us on 0845 6026987.

  • You may recently have received a letter from the Pensions Regulator about Automatic Enrolment.
  • Automatic Enrolment is an important obligation for employer sponsored pension schemes.
  • If your pension scheme haven’t yet staged please contact us to find out how we can help you.


New member literature - we regularly update our literature to take account of various changes and we are also updating it to reflect the new Friends Life brand. As a result your current literature may be out of date. To obtain a new supply please email NGPQuotes@friendslife.co.uk or speak to your usual contact.


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